A blow against fake word-of-mouth marketing

The Washington Post today is reporting that the FCC “said that companies engaged in word-of-mouth marketing, in which people are compensated to promote products to their peers, must disclose those relationships.”

Of course, word-of-mouth can be a powerful and positive force — if it’s genuine. The FCC is taking a stand against pay-per-post schemes, in which bloggers pretend to be disinterested parties, when in truth they are being paid to sing the praises of a particular product. Transperancy is a good thing, and it’s becoming more essential for businesses that must find new ways to connect with their customers and prospects. But there are a lot of grey areas here.

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Mr. Mojo rising…

As previously noted, the Yellow Pages are now as antiquainted and useful as dial-up rotary phones. Yahoo and Google have redefined how people find businesses by offering simple but powerful search functions. And now a San Diego start-up is poised to unveil a next-generation business directory that will incorporate Web 2.0 features to give consumers a voice — and maybe a lot more influence in the marketplace.

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"It didn't look like he made it…from where we were standing."

The beer company ads featuring out-of-context post-game press conference clips of retired NFL coaching legends Bill Walsh and Dick Vermeil have started a lot of conversations — like one I had with some football-watching buddies.

First, people wonder if the clips are real (they are, I’ve been assured). People discuss the ages of Walsh and Vermeil; how long ago they were actively coaching (longer for Walsh) and when these clips were taped; and finally amusement at the way the beer company’s marketing team has taken comments about games and players, and misappropriated them for their product.

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Is there room in marketing for… the truth?

Umair has a thoughtful post on the role of marketing in a networked economy, and he asks the question, from a marketing strategy point of view, “is the relationship between truth and advantage more powerful today than before?”

The answer of course, is yes. The blogosphere has allowed us to know faster and with more certainty when people in corporations, um, bend the truth, to put it charitably. Does that give an advantage to the authentic and honest? How about those who pretend (see Edelman.)

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YouTube and the future of marketing

From the current issue of Forbes’s cover story on “The YouTube Revolution:

“This is the most exciting time you could ever enter marketing; the world has been turned on its ear,” says John Hayes, chief marketing officer for American Express, which is in talks to become a sponsor. No longer can firms talk “at” consumers, he says; they must find ways to listen and interact. “I call this the ‘I’ll decide, not you’ generation,” Hayes says.

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